Only those leaders who act boldly in times of crisis and change are willingly followed.

We have to recognize that however smart we are, we're not smarter than everyone else combined. . . . We can't lose sight of the fact that no matter how important our own contributions are, we couldn't have gotten anywhere without the help and hard work of lots of other people.

Leadership is a relationship between those who aspire to lead and those who choose to follow.

Leaders encourage others to continue the quest and inspire others through courage and hope. Leaders give heart by visibly recognizing others' contributions to the common vision. With a thank you note, a smile, an award, and public praise, the leader lets others know how much they mean to the organization.

You can't lead others to places you don't want to go yourself. If you don't feel a burning passion for something, how in the world can you inspire and encourage others to share it?

If we're going to be authentic in our leadership, we will have to be willing to serve, and we have to be willing to suffer.

It is striking how our language reveals the visual nature of our thoughts about the future state of affairs. When we invent the future, we try to get a mental picture of what things will be like long before we have begun the journey. Visions are our windows on the world of tomorrow.