Only those leaders who act boldly in times of crisis and change are willingly followed.

We have to recognize that however smart we are, we're not smarter than everyone else combined. . . . We can't lose sight of the fact that no matter how important our own contributions are, we couldn't have gotten anywhere without the help and hard work of lots of other people.

It always takes a group of people working together with a common purpose in an atmosphere of trust and collaboration to get extraordinary things done.

If we're going to be authentic in our leadership, we will have to be willing to serve, and we have to be willing to suffer.

Only those leaders who act boldly in times of crisis and change are willingly followed.

Leaders strengthen credibility by demonstrating that they are not in it for themselves, instead they have the interests of the institution, department, or team and its constituents at heart. Being a servant may not be what many leaders had in mind when they chose to take responsibility for the vision and direction of their organization or team - but serving others is the most glorious and rewarding of all leadership tasks.

Leaders must know where they are going if they expect others to willingly join them on the journey.