Leaders must know where they are going if they expect others to willingly join them on the journey.

It is striking how our language reveals the visual nature of our thoughts about the future state of affairs. When we invent the future, we try to get a mental picture of what things will be like long before we have begun the journey. Visions are our windows on the world of tomorrow.

You must unite your constituents around a common cause and connect with them as human beings.

If you think you're a leader and you turn around and no one is following you, then you're simply out for a walk.

Leaders encourage others to continue the quest and inspire others through courage and hope. Leaders give heart by visibly recognizing others' contributions to the common vision. With a thank you note, a smile, an award, and public praise, the leader lets others know how much they mean to the organization.

If we're going to be authentic in our leadership, we will have to be willing to serve, and we have to be willing to suffer.

The best way to lead people into the future is to connect with them deeply in the present.