There's nothing more demoralizing than a leader who can't clearly articulate why we're doing what we're doing.

The best way to lead people into the future is to connect with them deeply in the present.

It always takes a group of people working together with a common purpose in an atmosphere of trust and collaboration to get extraordinary things done.

If we're going to be authentic in our leadership, we will have to be willing to serve, and we have to be willing to suffer.

There's nothing more demoralizing than a leader who can't clearly articulate why we're doing what we're doing.

Leaders strengthen credibility by demonstrating that they are not in it for themselves, instead they have the interests of the institution, department, or team and its constituents at heart. Being a servant may not be what many leaders had in mind when they chose to take responsibility for the vision and direction of their organization or team - but serving others is the most glorious and rewarding of all leadership tasks.

Do what you say you will do.