Only those leaders who act boldly in times of crisis and change are willingly followed.
James M. KouzesThere's nothing more demoralizing than a leader who can't clearly articulate why we're doing what we're doing.
James M. KouzesYou can't lead others to places you don't want to go yourself. If you don't feel a burning passion for something, how in the world can you inspire and encourage others to share it?
James M. KouzesLeaders encourage others to continue the quest and inspire others through courage and hope. Leaders give heart by visibly recognizing others' contributions to the common vision. With a thank you note, a smile, an award, and public praise, the leader lets others know how much they mean to the organization.
James M. Kouzes