Only those leaders who act boldly in times of crisis and change are willingly followed.
James M. KouzesThe word "story" is short for the word "history." They both have the same root and fundamentally mean the same thing. A story is a narrative on an event or series of events, just like history.
James M. KouzesIf you think you're a leader and you turn around and no one is following you, then you're simply out for a walk.
James M. KouzesLeaders must know where they are going if they expect others to willingly join them on the journey.
James M. KouzesThere's nothing more demoralizing than a leader who can't clearly articulate why we're doing what we're doing.
James M. KouzesLeaders strengthen credibility by demonstrating that they are not in it for themselves, instead they have the interests of the institution, department, or team and its constituents at heart. Being a servant may not be what many leaders had in mind when they chose to take responsibility for the vision and direction of their organization or team - but serving others is the most glorious and rewarding of all leadership tasks.
James M. Kouzes