You must unite your constituents around a common cause and connect with them as human beings.

Leaders must know where they are going if they expect others to willingly join them on the journey.

Leadership is a relationship between those who aspire to lead and those who choose to follow.

The best way to lead people into the future is to connect with them deeply in the present.

Leaders strengthen credibility by demonstrating that they are not in it for themselves, instead they have the interests of the institution, department, or team and its constituents at heart. Being a servant may not be what many leaders had in mind when they chose to take responsibility for the vision and direction of their organization or team - but serving others is the most glorious and rewarding of all leadership tasks.

Leaders encourage others to continue the quest and inspire others through courage and hope. Leaders give heart by visibly recognizing others' contributions to the common vision. With a thank you note, a smile, an award, and public praise, the leader lets others know how much they mean to the organization.

It always takes a group of people working together with a common purpose in an atmosphere of trust and collaboration to get extraordinary things done.