Leaders encourage others to continue the quest and inspire others through courage and hope. Leaders give heart by visibly recognizing others' contributions to the common vision. With a thank you note, a smile, an award, and public praise, the leader lets others know how much they mean to the organization.
James M. KouzesIf we're going to be authentic in our leadership, we will have to be willing to serve, and we have to be willing to suffer.
James M. KouzesWe have to recognize that however smart we are, we're not smarter than everyone else combined. . . . We can't lose sight of the fact that no matter how important our own contributions are, we couldn't have gotten anywhere without the help and hard work of lots of other people.
James M. KouzesYou must unite your constituents around a common cause and connect with them as human beings.
James M. Kouzes