If we're going to be authentic in our leadership, we will have to be willing to serve, and we have to be willing to suffer.

It always takes a group of people working together with a common purpose in an atmosphere of trust and collaboration to get extraordinary things done.

There's nothing more demoralizing than a leader who can't clearly articulate why we're doing what we're doing.

We have to recognize that however smart we are, we're not smarter than everyone else combined. . . . We can't lose sight of the fact that no matter how important our own contributions are, we couldn't have gotten anywhere without the help and hard work of lots of other people.

Leadership is a relationship between those who aspire to lead and those who choose to follow.

Do what you say you will do.

Leaders strengthen credibility by demonstrating that they are not in it for themselves, instead they have the interests of the institution, department, or team and its constituents at heart. Being a servant may not be what many leaders had in mind when they chose to take responsibility for the vision and direction of their organization or team - but serving others is the most glorious and rewarding of all leadership tasks.