If we're going to be authentic in our leadership, we will have to be willing to serve, and we have to be willing to suffer.

Leaders strengthen credibility by demonstrating that they are not in it for themselves, instead they have the interests of the institution, department, or team and its constituents at heart. Being a servant may not be what many leaders had in mind when they chose to take responsibility for the vision and direction of their organization or team - but serving others is the most glorious and rewarding of all leadership tasks.

You must unite your constituents around a common cause and connect with them as human beings.

Only those leaders who act boldly in times of crisis and change are willingly followed.

Do what you say you will do.

A leader with integrity has one self, at home and at work, with family and with colleagues. He or she has a unifying set of values that guide choices of action regardless of the situation.

Leadership is a relationship between those who aspire to lead and those who choose to follow.