If we're going to be authentic in our leadership, we will have to be willing to serve, and we have to be willing to suffer.

Only those leaders who act boldly in times of crisis and change are willingly followed.

A leader with integrity has one self, at home and at work, with family and with colleagues. He or she has a unifying set of values that guide choices of action regardless of the situation.

You can't lead others to places you don't want to go yourself. If you don't feel a burning passion for something, how in the world can you inspire and encourage others to share it?

Leaders encourage others to continue the quest and inspire others through courage and hope. Leaders give heart by visibly recognizing others' contributions to the common vision. With a thank you note, a smile, an award, and public praise, the leader lets others know how much they mean to the organization.

The best way to lead people into the future is to connect with them deeply in the present.

There is no freeway to the future, no paved highway from here to there. There is only wilderness, uncertain terrain. There are no roadmaps, no signposts. So pioneering leaders rely upon a compass and a dream