If we're going to be authentic in our leadership, we will have to be willing to serve, and we have to be willing to suffer.

You must unite your constituents around a common cause and connect with them as human beings.

If we're going to be authentic in our leadership, we will have to be willing to serve, and we have to be willing to suffer.

Do what you say you will do.

Leaders encourage others to continue the quest and inspire others through courage and hope. Leaders give heart by visibly recognizing others' contributions to the common vision. With a thank you note, a smile, an award, and public praise, the leader lets others know how much they mean to the organization.

Leaders strengthen credibility by demonstrating that they are not in it for themselves, instead they have the interests of the institution, department, or team and its constituents at heart. Being a servant may not be what many leaders had in mind when they chose to take responsibility for the vision and direction of their organization or team - but serving others is the most glorious and rewarding of all leadership tasks.

It always takes a group of people working together with a common purpose in an atmosphere of trust and collaboration to get extraordinary things done.