We have to recognize that however smart we are, we're not smarter than everyone else combined. . . . We can't lose sight of the fact that no matter how important our own contributions are, we couldn't have gotten anywhere without the help and hard work of lots of other people.

Leaders strengthen credibility by demonstrating that they are not in it for themselves, instead they have the interests of the institution, department, or team and its constituents at heart. Being a servant may not be what many leaders had in mind when they chose to take responsibility for the vision and direction of their organization or team - but serving others is the most glorious and rewarding of all leadership tasks.

Leaders must know where they are going if they expect others to willingly join them on the journey.

If you think you're a leader and you turn around and no one is following you, then you're simply out for a walk.

Do what you say you will do.

The best way to lead people into the future is to connect with them deeply in the present.

You must unite your constituents around a common cause and connect with them as human beings.