You must unite your constituents around a common cause and connect with them as human beings.
James M. KouzesThere's nothing more demoralizing than a leader who can't clearly articulate why we're doing what we're doing.
James M. KouzesLeadership is a relationship between those who aspire to lead and those who choose to follow.
James M. KouzesOnly those leaders who act boldly in times of crisis and change are willingly followed.
James M. KouzesWe have to recognize that however smart we are, we're not smarter than everyone else combined. . . . We can't lose sight of the fact that no matter how important our own contributions are, we couldn't have gotten anywhere without the help and hard work of lots of other people.
James M. KouzesLeaders strengthen credibility by demonstrating that they are not in it for themselves, instead they have the interests of the institution, department, or team and its constituents at heart. Being a servant may not be what many leaders had in mind when they chose to take responsibility for the vision and direction of their organization or team - but serving others is the most glorious and rewarding of all leadership tasks.
James M. Kouzes