You can't lead others to places you don't want to go yourself. If you don't feel a burning passion for something, how in the world can you inspire and encourage others to share it?

Leaders must know where they are going if they expect others to willingly join them on the journey.

Only those leaders who act boldly in times of crisis and change are willingly followed.

You must unite your constituents around a common cause and connect with them as human beings.

Do what you say you will do.

We have to recognize that however smart we are, we're not smarter than everyone else combined. . . . We can't lose sight of the fact that no matter how important our own contributions are, we couldn't have gotten anywhere without the help and hard work of lots of other people.

There's nothing more demoralizing than a leader who can't clearly articulate why we're doing what we're doing.