You can't lead others to places you don't want to go yourself. If you don't feel a burning passion for something, how in the world can you inspire and encourage others to share it?

You must unite your constituents around a common cause and connect with them as human beings.

Do what you say you will do.

Leaders encourage others to continue the quest and inspire others through courage and hope. Leaders give heart by visibly recognizing others' contributions to the common vision. With a thank you note, a smile, an award, and public praise, the leader lets others know how much they mean to the organization.

Only those leaders who act boldly in times of crisis and change are willingly followed.

There's nothing more demoralizing than a leader who can't clearly articulate why we're doing what we're doing.

It is striking how our language reveals the visual nature of our thoughts about the future state of affairs. When we invent the future, we try to get a mental picture of what things will be like long before we have begun the journey. Visions are our windows on the world of tomorrow.