Leaders encourage others to continue the quest and inspire others through courage and hope. Leaders give heart by visibly recognizing others' contributions to the common vision. With a thank you note, a smile, an award, and public praise, the leader lets others know how much they mean to the organization.
James M. KouzesA leader with integrity has one self, at home and at work, with family and with colleagues. He or she has a unifying set of values that guide choices of action regardless of the situation.
James M. KouzesLeadership is a relationship between those who aspire to lead and those who choose to follow.
James M. KouzesYou must unite your constituents around a common cause and connect with them as human beings.
James M. Kouzes