We've always been in favor of improved wages for workers. When you have a strong middle class, they want to buy more stuff at Costco.

Our attitude has always been that if you hire good people and provide good wages and good jobs and more than that - if you provide careers - that good things will happen to your company. I think we can say that that has been proved by the quality of people that we have and how they have built our organization.

It is improper for one person to take credit when it takes so many people to build a successful organization. When you try to be top dong, you don't create loyalty. It you can't give credit (and take blame), you will drown in you inability to inspire.

Paying your employees well is not only the right thing to do but it makes for good business.

It doesn't do Costco any good if nobody can afford to buy anything.

When employees are happy, they are your very best ambassadors.

It doesn't do much good to have a quality image, whether it's with the facility or whether it's with the merchandise, if you don't have real quality people taking care of your customers.