When employees are happy, they are your very best ambassadors.

If we take care of the business and keep our eye on the goal line, the stock price will take care of itself.

When you hire good people, and you provide good jobs and good wages and a career, good things are going to happen.

Technology helps us become more efficient and productive but our business still has a lot of art as opposed to strictly science.

If you've got to work for the rest of your life, you'd better do something you'll enjoy.

It doesn't do much good to have a quality image, whether it's with the facility or whether it's with the merchandise, if you don't have real quality people taking care of your customers.

You don't have a very motivated working class, it starts to affect the dynamics of the economy. If workers are disenchanted and disenfranchised, productivity losses will go along with that.