I think the biggest single thing that causes difficulty in the business world is the short-term view. We become obsessed with it. But it forces bad decisions.

Paying your employees well is not only the right thing to do but it makes for good business.

Technology helps us become more efficient and productive but our business still has a lot of art as opposed to strictly science.

You just can't get too focused on worrying about what's going to happen in the next quarter. You have to worry about where the business is headed long-term.

It is improper for one person to take credit when it takes so many people to build a successful organization. When you try to be top dong, you don't create loyalty. It you can't give credit (and take blame), you will drown in you inability to inspire.

It doesn't do Costco any good if nobody can afford to buy anything.

In the final analysis, you get what you pay for.