You take an educated gamble. If you don't occasionally make a mistake, you're not doing your job.
James SinegalI think the biggest single thing that causes difficulty in the business world is the short-term view. We become obsessed with it. But it forces bad decisions.
James SinegalIf you're going to say to all the people that you're working with, 'We want you to treat the customers honestly; don't lie and don't cheat,' it is somewhat hypocritical if you're not following the same rules.
James SinegalYou just can't get too focused on worrying about what's going to happen in the next quarter. You have to worry about where the business is headed long-term.
James Sinegal