You just can't get too focused on worrying about what's going to happen in the next quarter. You have to worry about where the business is headed long-term.
James SinegalOur attitude is that if you hire good people and pay them a fair wage, then good things will happen for the company.
James SinegalOur attitude has always been that if you hire good people and provide good wages and good jobs and more than that - if you provide careers - that good things will happen to your company. I think we can say that that has been proved by the quality of people that we have and how they have built our organization.
James SinegalIf you're going to say to all the people that you're working with, 'We want you to treat the customers honestly; don't lie and don't cheat,' it is somewhat hypocritical if you're not following the same rules.
James Sinegal