Paying good wages is not in opposition to good productivity.

Obscene salaries send the wrong message through a company. The message is that all brilliance emanates from the top; that the worker on the floor of the store or the factory is insignificant.

If you're going to say to all the people that you're working with, 'We want you to treat the customers honestly; don't lie and don't cheat,' it is somewhat hypocritical if you're not following the same rules.

It's like heroin: You do a little and you want a little bit more. Raising prices is the easy way.

You have to worry about where the business is headed long-term.

Paying good wages is not in opposition to good productivity.

I say at our management conferences that the amount Wal-Mart grows in just one year is the equivalent of Costco's size.