If you're going to say to all the people that you're working with, 'We want you to treat the customers honestly; don't lie and don't cheat,' it is somewhat hypocritical if you're not following the same rules.

If we take care of the business and keep our eye on the goal line, the stock price will take care of itself.

You could raise the price of, say, a bottle of ketchup to $1.03 instead of $1, and no one would know. Raising prices just 3% per product would add 50% to your pretax income. Why not do it? It's like heroin: You do a little and you want a little bit more. Raising prices is the easy way.

Technology helps us become more efficient and productive but our business still has a lot of art as opposed to strictly science.

Obscene salaries send the wrong message through a company.

We've always been in favor of improved wages for workers. When you have a strong middle class, they want to buy more stuff at Costco.

When employees are happy, they are your very best ambassadors.