You take an educated gamble. If you don't occasionally make a mistake, you're not doing your job.

I think that most of the people running companies today are motivated and pay is a small portion of the motivation.

Our attitude has always been that if you hire good people and provide good wages and good jobs and more than that - if you provide careers - that good things will happen to your company. I think we can say that that has been proved by the quality of people that we have and how they have built our organization.

Paying your employees well is not only the right thing to do but it makes for good business.

It doesn't do much good to have a quality image, whether it's with the facility or whether it's with the merchandise, if you don't have real quality people taking care of your customers.

When you hire good people, and you provide good jobs and good wages and a career, good things are going to happen.

Technology helps us become more efficient and productive but our business still has a lot of art as opposed to strictly science.