You have to worry about where the business is headed long-term.

Our attitude is that if you hire good people and pay them a fair wage, then good things will happen for the company.

When employees are happy, they are your very best ambassadors.

Driving stock up from one day to the next is not what we are about. We are about building a good company and performing for the long term. I know everyone says that, that sounds trite when I repeat it that way, but that is and has always been our attitude about our business. If we do the right things, the stock price will take care of itself, and our shareholders will be rewarded.

If you're going to say to all the people that you're working with, 'We want you to treat the customers honestly; don't lie and don't cheat,' it is somewhat hypocritical if you're not following the same rules.

Obscene salaries send the wrong message through a company. The message is that all brilliance emanates from the top; that the worker on the floor of the store or the factory is insignificant.

If you've got to work for the rest of your life, you'd better do something you'll enjoy.