You start losing a client the moment you get it.

Research we've done seems to indicate that people who are on the Net like the idea that they don't have to leave what they are reading to go buy something.

Charlie Rose is the ultimate ad.

Our technology is very scalable. Our software can accommodate enormous numbers of clients. It's a marvelous opportunity. We'll keep developing products.

Taking risks gives me energy.

In the '20s they were telling us wed all have our own private plane and take vacations to the moon.

Transferring successfully to the next generation means producing work that's as good as or better than the work of the first generation that founded the agency.