You start losing a client the moment you get it.

I can't say the advertising model is obsolete yet but it doesn't make a lot of sense in the long range.

Second, we're spending a huge amount of money on technology so that everyone can check out laptops and portable phones. We're spending more money to write our existing information into databases or onto CD-ROM.

We set up a beta site, a test site, with movie, music and book reviews. If you're reading them and you want to buy a book or a ticket for a movie that's reviewed on the site, you can do that without leaving our site.

The team architecture means setting up an organization that helps people produce that great work in teams.

It's very fascinating, it's very addictive, and it's incredibly challenging. You're never satisfied. It's kind of like advertising. You're never satisfied

If you really think about it, when watching television, you have product placement all the time.