Sometimes the most important job advertising can do, is to clarify the obvious.

Transferring successfully to the next generation means producing work that's as good as or better than the work of the first generation that founded the agency.

You start losing a client the moment you get it.

Research we've done seems to indicate that people who are on the Net like the idea that they don't have to leave what they are reading to go buy something.

We set up a beta site, a test site, with movie, music and book reviews. If you're reading them and you want to buy a book or a ticket for a movie that's reviewed on the site, you can do that without leaving our site.

My real talent was for losing clients.

If you can't be bothered to work on Saturday, don't bother to come in on Sunday.