We were hoping to build a small profitable company; and of course, what we've done is build a large, unprofitable company.

The killer app that got the world ready for appliances was the light bulb. So the light bulb is what wired the world. And they weren't thinking about appliances when they wired the world. They were really thinking about - they weren't putting electricity into the home. They were putting lighting into the home.

The one thing that offends me the most is when I walk by a bank and see ads trying to convince people to take out second mortgages on their home so they can go on vacation. That's approaching evil.

You're not going to make Hemingway better by adding animations.

We like to pioneer, we like to explore, we like to go down dark alleys and see what's on the other side.

All businesses need to be young forever. If your customer base ages with you, you're Woolworth's.

A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.