If you can't feed a team with two pizzas, it's too large.

For every leader in the company, not just for me, there are decisions that can be made by analysis. These are the best kinds of decisions!

It's harder to be kind than clever

The world is littered with corpses that predicted technology in a particular arena was done. If there's another gigantic step change out there, we don't yet know what it is.

If you're going to invest in an Internet stock, you must be a long-term investor.

We watch our competitors, learn from them, see the things that they were doing for customers and copy those things as much as we can.

If there’s one reason we have done better than of our peers in the Internet space over the last six years, it is because we have focused like a laser on customer experience.