We expect all our businesses to have a positive impact on our top and bottom lines ... Profitability is very important to us or we wouldn't be in this business.

The human brain is an incredible pattern-matching machine.

It's perfectly healthy-encouraged, even- to have an idea tomorrow that contradicted your idea today

I have a strongly held belief that one of the reasons that Amazon has been successful is because we do not obsess over competitors. Instead we obsess over customers.

I like to be counted on.

No, communication is terrible!

Life's too short to hang out with people who aren't resourceful.