It's perfectly healthy-encouraged, even- to have an idea tomorrow that contradicted your idea today

Where you are going to spend your time and your energy is one of the most important decisions you get to make in life.

I don't want to use my creative energy on somebody else's user interface.

Above all else, align with customers. Win when they win. Win only when they win.

If there’s one reason we have done better than of our peers in the Internet space over the last six years, it is because we have focused like a laser on customer experience.

People loved their horses, too. But you don't keep riding your horse to work just because you love it.

We were hoping to build a small profitable company; and of course, what we've done is build a large, unprofitable company.