Life's too short to hang out with people who aren't resourceful.

My view is there's no bad time to innovate.

Part of company culture is path-dependent. It’s the lessons you learn along the way.

We are pioneers and the history of pioneers is not that good.

We've got thousands of investors counting on us. And we're a team of thousands of employees all counting on each other. That's fun.

I don't think that you can invent on behalf of customers unless you're willing to think long-term, because a lot of invention doesn't work. If you're going to invent, it means you're going to experiment, and if you're going to experiment, you're going to fail, and if you're going to fail, you have to think long term.

If you have a business model that relies on customers being misinformed, you better start working on changing your business model.