The best thing you can give as a leader is a reason to trust. People want to trust. They're hungry for it. But they're selective. They'll only give it to a motivator, a communicator, a teacher, a real person. Someone who in good times and bad always does the right thing.
Jeffrey R. ImmeltIf the only common thread you have as an industrial company is the fact that you think you're well managed, you can still be a pretty good company, but you're not going to be a dominant company, a competitive company over time.
Jeffrey R. ImmeltEvery leader needs to clearly explain the top three things the organization is working on. If you can't, you are not leading well.
Jeffrey R. ImmeltThe most important thing I've learned since becoming CEO is context. It's how your company fits in with the world and how you respond to it.
Jeffrey R. ImmeltI think there's a need for somewhat of a mindset change. We need to have a consistent external focus. We've always had the research labs. We've always had the resources to be innovative, and we've been innovative in a number of businesses. But, in any big company, you have to constantly push people to look at markets and customers, rather than look internally at themselves.
Jeffrey R. Immelt