The reason people come to work for GE, they want to be apart of something bigger than themselves, they want to work for a company that makes a difference, a company that is doing great things in the world.

Leadership is an intense journey into yourself. You can use your own style to get anything done. It's about being self-aware. Every morning, I look in the mirror and say, 'I could have done three things better yesterday.'

I grew up in Cincinnati, Ohio, and my parents are really right wingers. My dad watches, like, five or six hours of Fox News every day and stuff like that.

Good leaders don't tell people what to do, they give teams capability and inspiration.

You can't delegate growth or customer satisfaction.

Surviving a failure gives you more self-confidence. Failures are great learning tools - but they must be kept to a minimum.

And people is the most important part of my job. I spend one third of my time on people.