Live with passion. Live with purpose.

The most important thing I've learned since becoming CEO is context. It's how your company fits in with the world and how you respond to it.

People ought to invest in us because they like our company and the way they run it. We still do quarterly earnings guidance, but we tell people openly that they ought to look at the company for the long term and that's how they ought to invest.

Surviving a failure gives you more self-confidence. Failures are great learning tools - but they must be kept to a minimum.

I was never afraid of failure. I realized that I was responsible for my own success and that every day offers a new beginning and I was confident in my ability to improve.

Every leader needs to clearly explain the top three things the organization is working on. If you can't, you are not leading well.

You can't delegate growth or customer satisfaction.