The most important thing I've learned since becoming CEO is context. It's how your company fits in with the world and how you respond to it.

It's the sustained ability to change that really counts.

I was never afraid of failure. I realized that I was responsible for my own success and that every day offers a new beginning and I was confident in my ability to improve.

Surviving a failure gives you more self-confidence. Failures are great learning tools - but they must be kept to a minimum.

I was Chairman for two days. I had an airplane with my engines, hit a building I insured, was covered by a network I owned and I still have to increase earnings by 11 percent.

And people is the most important part of my job. I spend one third of my time on people.

Every leader needs to clearly explain the top three things the organization is working on. If you can't, you are not leading well.