Really, the one thing that actually works - you know, state-run communism may not be your cup of tea, but [China's] government works.

The best thing you can give as a leader is a reason to trust. People want to trust. They're hungry for it. But they're selective. They'll only give it to a motivator, a communicator, a teacher, a real person. Someone who in good times and bad always does the right thing.

People ought to invest in us because they like our company and the way they run it. We still do quarterly earnings guidance, but we tell people openly that they ought to look at the company for the long term and that's how they ought to invest.

It's the sustained ability to change that really counts.

Every leader needs to clearly explain the top three things the organization is working on. If you can't, you are not leading well.

Values can't just be words on a page. To be effective, they must shape action.

Work hard with passion and courage. Life is a marathon of contribution. You really must work hard to accomplish something... Find your passion and get good at it.