Good leaders are very curious, and they spend a lot of time trying to learn things.

People ought to invest in us because they like our company and the way they run it. We still do quarterly earnings guidance, but we tell people openly that they ought to look at the company for the long term and that's how they ought to invest.

Really, the one thing that actually works - you know, state-run communism may not be your cup of tea, but [China's] government works.

Enron and 9/11 marked the end of an era of individual freedom and the beginning of personal responsibility.

I've been seeing the change. It's been steady. It's been more controlled than people think. And my own belief is that China knows it also needs to be part of the world, and that it needs to be able to have trade with Europe and the United States in order to house and feed a billion people. That's really kind of single-mindedly what they see their role as being.

Seeing people in person is a big part of how you drive any change process. You have to show people a positive view of the future and say "we can do it"

Good leaders are very curious, and they spend a lot of time trying to learn things.