Lots of people were skeptical, but that's always true when you do something that hasn't been done before.
Jessica LivingstonProgrammers have not been professionals because they haven't really cared about quality.
Jessica LivingstonStarting a startup is a process of trial and error. What guided the founders through this process was their empathy for the users. They never lost sight of making things that people would want.
Jessica LivingstonPeople like the idea of innovation in the abstract, but when you present them with any specific innovation, they tend to reject it because it doesn't fit with what they already know.
Jessica Livingston