Lots of people were skeptical, but that's always true when you do something that hasn't been done before.

Programmers have not been professionals because they haven't really cared about quality.

Pick a big enough project, something that's really hard, something that over the years you can work on.

The one thing we learned over 5 years is that nothing works better than just improving your product.

Investors, most of them, have a herd mentality. They want to invest only if other people are investing

People like the idea of innovation in the abstract, but when you present them with any specific innovation, they tend to reject it because it doesn't fit with what they already know.

Starting a startup is a process of trial and error. What guided the founders through this process was their empathy for the users. They never lost sight of making things that people would want.