Good software, like wine, takes time.

Talk to your customers. Find out what they need. Don't pay any attention to the competition. They're not relevant to you.

A user interface is well-designed when the program behaves exactly how the user thought it would.

People ridiculously overvalue aesthetics and beauty when evaluating products. It's one of the reasons iPods, and, for that matter, Keanu Reeves, are so successful.

We just have to come in every morning and somehow, launch the editor.

Design adds value faster than it adds cost.

Software development takes immense intellectual effort. Even the best programmers can rarely sustain that level of effort for more than a few hours a day. Beyond that, they need to rest their brains a bit, which is why they always seem to be surfing the Internet or playing games when you barge in on them.