Every day that we spent not improving our products was a wasted day.

Remember, just because Microsoft can do something, doesn't mean you can. Microsoft makes their own gravity. Normal rules don't apply to them.

So if you want to get things done, you positively have to understand at any given point in time what is the most important thing to get done right now and if you're not doing it, you're not making progress at the fastest possible rate.

Life is a bit hard sometimes, and sometimes you have to step up and fight fights that you never signed up for.

A user interface is well-designed when the program behaves exactly how the user thought it would.

If something seems possible, that's probably because someone is already doing it. When something seems that it can't possibly work, nobody tries it. Real innovation happens when someone tries anyway, overlooking an obvious flaw, and finds a way to make an idea work.

Software development takes immense intellectual effort. Even the best programmers can rarely sustain that level of effort for more than a few hours a day. Beyond that, they need to rest their brains a bit, which is why they always seem to be surfing the Internet or playing games when you barge in on them.