Those who profit from adversity possess a spirit of humility and are therefore inclined to make the necessary changes needed to learn from their mistakes, failures, and losses. ... When we are focused too much on ourselves, we lose perspective. Humility allows us to regain perspective and see the big picture. ... Humility allows us to let go of perfection and keep trying.

Leaders provide for their people what the people cannot provide for themselves.

Nothing speaks like results. If you want to build the kind of credibility that connects with people, then deliver results before you deliver a message. Get out and do what you advise others to do. Communicate from experience.

A good environment certainly makes it easier to grow. But whether you’re in a good environment or not, you can learn and improve where you are.

Leadership is influence, nothing more, nothing less. How do you gain influence from people? You invest in them. How do you invest in them? It starts with giving them time.

COURAGE isn't an absence of fear. It is doing what you are afraid to do, letting go of the familiar and forging ahead into new territory. What I have discovered is that the best leaders have the courage to act - are willing to take the risk, make the statement, point the way, lead the way - when others hesitate out of fear. Effective leadership requires the ability to stand up, stand out, and the conviction to do it. I have never known a successful leader that was not courageous.

For leaders to be effective, they need to connect with people.