If you can learn to understand people how they think, what they feel, what inspires them, how they're likely to act and react in a given situation- then you can motivate and influence them in a positive way.

If you aren't making any mistakes, it's a sure sign you're playing it too safe.

Although it's admirable to be ambitious and hard-working, it's more desirable to be smart-working.

Some of my best thinking is done by others.

Remember, in the end, it isn't what you are that holds you back, it's what you think you are not.

When you finish reading the book [Today Matters], take the daily dozen and list them in order of how well you do them. For example, the one that I would put at the highest for me is attitude or relationships because I'm really strong at both of those. At the bottom would be health. What I tell people is, "Take one month and work on one of the daily dozen for a whole year." And so it's really a one-year personal growth plan.

Personal and organizational effectiveness is proportionate to the strength of leadership.