If you can learn to understand people how they think, what they feel, what inspires them, how they're likely to act and react in a given situation- then you can motivate and influence them in a positive way.

The ability to understand people is a choice.

It is the leaders job to add significance to the lives of the people he leads.

If people around you don't believe in you, if they don't encourage you, then you need to find some people who do.

To achieve all that is possible, we must attempt the impossible. To be all we can be, we must dream of being more.

In my experience, followers always ask leaders 3 questions: 1) Do you care 4 me? 2) Can you help me? 3) Can I trust you?

Few things build a person up like affirmation. According to Webster’s New World Dictionary, Third College Edition (Simon and Schuster, 1991), the word affirm comes from ad firmare, which means “to make firm.” So when you affirm people, you make firm within them the things you see about them. Do that often enough, and the belief that solidifies within them will become stronger than the doubts they have about themselves.