Problems can only be solved by the people who have them. You have to try and coax them and love them into seeing ways in which they can help themselves.

It is the responsibility of leadership and management to give opportunities and put demands on people which enable them to grow as human beings in their work environment.

It horrifies me that ethics is only an optional extra at Harvard Business School.

The task of industry is continuously, year on year, to make more and better things, using less of the world's resources.

How do you know you have won? When the energy is coming the other way and when your people are visibly growing individually and as a group.

Good business should contain something for both parties.

In order to solve problems, information has to be shared; and not only information, but doubts, fears and questions.