It horrifies me that ethics is only an optional extra at Harvard Business School.

If you are doing things the same way as two years ago, you are almost certainly doing them wrong.

In order to solve problems, information has to be shared; and not only information, but doubts, fears and questions.

It horrifies me that ethics is only an optional extra at Harvard Business School.

It is the responsibility of leadership and management to give opportunities and put demands on people which enable them to grow as human beings in their work environment.

Problems can only be solved by the people who have them. You have to try and coax them and love them into seeing ways in which they can help themselves.

The only companies that innovate are those who believe that innovation is vital for their future.