In order to solve problems, information has to be shared; and not only information, but doubts, fears and questions.

Good business should contain something for both parties.

There is practically no area of business where the difference between rhetoric and actuality is greater than in the handling of people.

People who don't make mistakes are no bloody good to you at all.

The trouble is that all-encompassing though information technology may be, it will always convey facts and numbers ... what it does not convey is perception, belief and motivation.

Planning is an unnatural process; it is much more fun to do something. The nicest thing about not planning is that failure comes as a complete surprise, rather than being preceded by a period of worry and depression.

Everyone thinks I'm a smart arse who can solve any bloody problem. I'm not. I'm just a very old businessman and a very experienced businessman who made every mistake in the book and can recognise one when I see one.