People are unlikely to know that they need a product which does not exist and the basis of market research in new and innovative products is limited in this regard.

The task of industry is continuously, year on year, to make more and better things, using less of the world's resources.

The trouble is that all-encompassing though information technology may be, it will always convey facts and numbers ... what it does not convey is perception, belief and motivation.

In order to solve problems, information has to be shared; and not only information, but doubts, fears and questions.

Planning is an unnatural process; it is much more fun to do something. The nicest thing about not planning is that failure comes as a complete surprise, rather than being preceded by a period of worry and depression.

People are unlikely to know that they need a product which does not exist and the basis of market research in new and innovative products is limited in this regard.

If you are doing things the same way as two years ago, you are almost certainly doing them wrong.