People are unlikely to know that they need a product which does not exist and the basis of market research in new and innovative products is limited in this regard.

The trouble is that all-encompassing though information technology may be, it will always convey facts and numbers ... what it does not convey is perception, belief and motivation.

Go for civil engineering, because civil engineering is the branch of engineering which teaches you the most about managing people. Managing people is a skill which is very, very useful and applies almost regardless of what you do.

The task of industry is continuously, year on year, to make more and better things, using less of the world's resources.

In order to solve problems, information has to be shared; and not only information, but doubts, fears and questions.

Problems can only be solved by the people who have them. You have to try and coax them and love them into seeing ways in which they can help themselves.

It is the responsibility of leadership and management to give opportunities and put demands on people which enable them to grow as human beings in their work environment.