How do you know you have won? When the energy is coming the other way and when your people are visibly growing individually and as a group.

People are unlikely to know that they need a product which does not exist and the basis of market research in new and innovative products is limited in this regard.

The task of industry is continuously, year on year, to make more and better things, using less of the world's resources.

It is surprising, in the welter of questions that one gets at (AGMs), how few actually relate to the performance of the company, or the decisions taken by the board in particular areas.

How do you know you have won? When the energy is coming the other way and when your people are visibly growing individually and as a group.

The only companies that innovate are those who believe that innovation is vital for their future.

Problems can only be solved by the people who have them. You have to try and coax them and love them into seeing ways in which they can help themselves.