Everyone thinks I'm a smart arse who can solve any bloody problem. I'm not. I'm just a very old businessman and a very experienced businessman who made every mistake in the book and can recognise one when I see one.
John Harvey-JonesPlanning is an unnatural process; it is much more fun to do something. The nicest thing about not planning is that failure comes as a complete surprise, rather than being preceded by a period of worry and depression.
John Harvey-JonesIt is the responsibility of leadership and management to give opportunities and put demands on people which enable them to grow as human beings in their work environment.
John Harvey-Jones