Apology is both transactional, in that it restores what has been broken to what it was before, and transformational, in that it creates opportunities that didn't exist before.

You don't have to see eye-to-eye to walk hand-in-hand. You just have to want to go in the same direction.

Accepting the apology signals the acknowledgment of a need to move forward, but not necessarily together.

An apology informed is good; an apology performed is better.

One of the most useful tasks of apology is to bring home to us how keenly, honestly, and painfully past generations pursued aims that now seem to us wrong and disgraceful. It behooves us to consider if future geenrations will similarly regard the aims we most defend today.

Apology is the most courageous gesture we can make to ourselves.

You can't talk your way out of a situation you acted you way into.