Apology is the practice of extending ourselves because we value the relationship more than we value the need to be right.
You can't talk your way out of a situation you acted you way into.
Apology may be scorned, but it retains its inherent value.
Progress occurs one apology at a time.
An effective apology contains within it the answer to the question, "How am I to be held accountable?"
The purpose of apology is to extend ourselves in such a way that relationships become deeper, and life becomes richer and more human in the process.