Apology calls for a willingness to sacrifice on behalf of the wronged party and the inherent value of the relationship, not for what it brings to you but for what you can bring to it.

An apology informed is good; an apology performed is better.

You don't have to see eye-to-eye to walk hand-in-hand. You just have to want to go in the same direction.

Apology calls for a willingness to sacrifice on behalf of the wronged party and the inherent value of the relationship, not for what it brings to you but for what you can bring to it.

Apology is the practice of extending ourselves because we value the relationship more than we value the need to be right.

We rarely wrestle with apology and lose.

We value apology in the abstract, but turn our backs on it in practice.