Apology may start as a feeling, a desire to make matters right, but it requires a commitment to move that desire into practice, to actually take on the great courageous task of showing compassion to others.

Apology may start as a feeling, a desire to make matters right, but it requires a commitment to move that desire into practice, to actually take on the great courageous task of showing compassion to others.

Apology is both transactional, in that it restores what has been broken to what it was before, and transformational, in that it creates opportunities that didn't exist before.

Apology is the most courageous gesture we can make to ourselves.

Apology may be scorned, but it retains its inherent value.

The purpose of apology is to extend ourselves in such a way that relationships become deeper, and life becomes richer and more human in the process.

An effective apology contains within it the answer to the question, "How am I to be held accountable?"