Apology is the practice of extending ourselves because we value the relationship more than we value the need to be right.

Apology calls for a willingness to sacrifice on behalf of the wronged party and the inherent value of the relationship, not for what it brings to you but for what you can bring to it.

Apology is not for the faint of heart, but then, neither is life.

Accepting the apology signals the acknowledgment of a need to move forward, but not necessarily together.

An apology informed is good; an apology performed is better.

An effective apology contains within it the answer to the question, "How am I to be held accountable?"

You don't have to see eye-to-eye to walk hand-in-hand. You just have to want to go in the same direction.