Without credible communication, and a lot of it, the hearts and minds of others are never captured.

Motivation is not a thinking word; it's a feeling word.

Tradition is a very powerful force.

Most US corporations today are over-managed and under-led. They need to develop their capacity to exercise leadership.

Great communicators have an appreciation for positioning. They understand the people they're trying to reach and what they can and can't hear. They send their message in through an open door rather than trying to push it through a wall.

Over the years I have become convinced that we learn best - and change - from hearing stories that strike a chord within us ... Those in leadership positions who fail to grasp or use the power of stories risk failure for their companies and for themselves.

Leaders establish the vision for the future and set the strategy for getting there.