Never underestimate the magnitude of the power of the forces that reinforce the status quo.

Good communication does not mean that you have to speak in perfectly formed sentences and paragraphs. It isn't about slickness. Simple and clear go a long way.

People change what they do less because they are given an analysis that shifts their thinking than because they are shown a truth that influences their feelings.

Leadership is about setting a direction. It's about creating a vision, empowering and inspiring people to want to achieve the vision, and enabling them to do so with energy and speed through an effective strategy. In its most basic sense, leadership is about mobilizing a group of people to jump into a better future.

Leadership is about coping with change

A leader needs enough understanding to fashion an intelligent strategy.

We know that leadership is very much related to change. As the pace of change accelerates, there is naturally a greater need for effective leadership.