Never underestimate the magnitude of the power of the forces that reinforce the status quo.

Great leaders understand that historical success tends to produce stable and inwardly focused organizations, and these outfits, in turn, reinforce a feeling of contentment with the status quo.

Effective leaders help others to understand the necessity of change and to accept a common vision of the desired outcome.

Analytical tools have their limitations in a turbulent world. These tools work best when parameters are known, assumptions are minimal, and the future is not fuzzy.

What's really driving the boom in coaching, is this: as we move from 30 miles an hour to 70 to 120 to 180......as we go from driving straight down the road to making right turns and left turns to abandoning cars and getting motorcycles...the whole game changes, and a lot of people are trying to keep up, learn how not to fall.

Outsiders have the intuitive ability to continually view problems in fresh ways and to identify ineffective practices and traditions.

Without credible communication, and a lot of it, the hearts and minds of others are never captured.