Commercial organisations that operate responsibly have benefitted by increased revenues of 682% compared to 166% for those that don't

In an ever changing world, you never learn it all, even if you keep growing into your 90s.

One of the most powerful forms of information is feedback on our own actions.

Because management deals mostly with the status quo and leadership deals mostly with change, in the next century we are going to have to try to become much more skilled at creating leaders.

Great communicators have an appreciation for positioning. They understand the people they're trying to reach and what they can and can't hear. They send their message in through an open door rather than trying to push it through a wall.

Effective leaders help others to understand the necessity of change and to accept a common vision of the desired outcome.

People change what they do less because they are given an analysis that shifts their thinking than because they are shown a truth that influences their feelings.